The Role

Make a meaningful impact on staff and faculty wellbeing

London Business School (LBS) is seeking a knowledgeable and empathetic Wellbeing Advisor to join our centralised Wellbeing Centre of Excellence. This role plays a vital part in supporting the wellbeing of staff and faculty by providing expert advice, triage and signposting on a wide range of wellbeing matters.

As a Wellbeing Advisor, you will provide specialist advice, triage and signposting in relation to staff and faculty wellbeing concerns. You will help clarify issues, assess risk, advise on appropriate pathways and coordinate referrals or escalation where required.

This is a non‑clinical role focused on guidance and coordination rather than therapeutic intervention or employment decision‑making.

Business Operations & Services (BOS) provides cross‑School services that enable effective operations and sustainable growth. BOS brings together scale‑critical and risk‑bearing functions, ensuring consistent, reliable and high‑quality service delivery across the School.

Main Responsibilities

• Provide timely, accurate and proportionate wellbeing advice to staff and managers
• Triage wellbeing concerns and assess appropriate internal or external support pathways
• Advise on wellbeing related policies, processes and available services
• Support matters relating to mental health, disability and reasonable adjustments
• Coordinate referrals and escalation in line with safeguarding and governance frameworks
• Ensure consistent, compliant and well governed wellbeing practice
• Handle sensitive information with confidentiality, tact and professional boundaries
• Contribute to service improvement through insight, analysis and collaboration

Who we are looking for

• Relevant experience in workplace wellbeing, mental health, disability support, HR advisory or a related environment
• Strong knowledge of the Equality Act 2010 and workplace reasonable adjustments
• Sound judgement and the ability to assess risk within defined parameters
• Excellent communication, listening and interpersonal skills
• Strong organisational skills and the ability to manage competing priorities
• A commitment to inclusive practice and continuous professional development

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. 

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging  

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

London Business School