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Senior Stewardship Manager

Please Note: The application deadline for this job has now passed.

The Role

Would you like to play an integral role in our next strategic fundraising campaign? 

As Senior Stewardship Manager, you will manage a Stewardship portfolio of existing LBS supporters, ensuring that they receive the highest level of tailored relationship-based stewardship, leaving them feeling informed and motivated to continue their support. You will work with frontline fundraisers who will act as the external partner for each of the stewardship relationships, whilst your understanding of our supporters’ interests and motivations will help us to create tailored communications and stewardship plans. 

Main Responsibilities

  • Manage a portfolio of existing LBS supporters, ensuring that they receive the highest level of tailored relationship-based stewardship 

  • Liaise with the Donor Relations team to ensure that stewardship plans are aligned and communications are seamless, appropriate and timely  

  • Collaborate with colleagues to track any changes to our donors’ professional career or personal philanthropic interests, recording these on the Fundraising CRM where necessary  

  • Track the progress of donors through their stewardship plans, utilising the database to record their interests and match these up with opportunities from across the School  

Who we are looking for

  • Strong knowledge of fundraising principles and relationship management at a Principal and Major Gifts level, ideally within a University or Higher-education Institution   

  • Outstanding written and verbal communications and influencing skills, with the ability to negotiate, collaborate and influence internal stakeholders including senior leadership, fundraisers and colleagues in the Donor Relations Team  

  • A desire to understand donor giving intentions and interest  

  • Excellent organisational skills and the ability to manage a large and diverse portfolio of high-profile donors.  

  • Mature, confident and well-presented, able to handle sensitive and confidential information with tact and integrity. 

  • Strong knowledge of working with Customer Relationship Management (CRM) databases, to effectively manage relationships with influential and high value supporters  

  • Thorough knowledge of MS Office packages and a good understanding of databases systems including Raisers Edge. 

  • Innovative, creative and energetic approach to relationship development,  target driven and with the ability to priorities work and adhere to deadlines  

  • A commitment team player who enjoys working collaboratively and sharing / taking on board new ideas  

  • Bachelor’s degree or equivalent experience 

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.  

In financial year 22/23 London Business School will embark upon the School’s next strategic fundraising campaign. With a goal of £200m to square LBS’s impact on the world, investments in the next Campaign will run across our four key areas – Scholarships, Research, Learning Environment and Innovation. The next Campaign for LBS will unleash the School’s potential allowing the ambition to have profound impact on the world, to translate into reality. 

What you can expect from us

Benefits You Can Enjoy 

You will enjoy generous annual leave, automatic enrolment to one of the largest pension schemes in our sector and a free on-site gym and swimming pool. There is also an amazing range of professional development opportunities to support your career path. 

We’re implementing Smart (hybrid) Working so we’re looking forward to discussing how, where and when you might work best to deliver in this role. 

 
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles. 

 

Our commitment to driving inclusion and belonging    

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key pillar of our School priorities, and we want everyone who joins LBS to feel respected, welcomed, and heard.  

London Business School

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