The Role

Do you excel at building and maintaining relationships?  

London Business School are looking for a new Senior Stewardship Manager to join our Advancement department.  

You will devise and drive forward a cohesive stewardship programme that supports all donors, with a focus on those giving over £100,000. You will ensure that donors receive a premier level of relationship that is personalised to them, whilst adhering to the funding agreements in place 

Main Responsibilities

• Manage a stewardship portfolio of existing Principal and Major gifts donors (six, seven and eight figure donors) ensuring that they receive the highest level of bespoke relationship-based stewardship, which meets donors’ expectations and adheres to the funding agreements in place.  
• Working together with frontline fundraisers who will act as the external partner for each of the stewardship relationships, understand the interests and motivations of these donors to create tailored and systematic communications and innovative stewardship plans. 
• Liaise with colleagues in the Donor Relations team to ensure that relationship and operational stewardship plans are aligned and that communications are seamless, appropriate and timely. 
• Responsibility for management, coordination and production of a suite of annual impact reports – including our flagship annual stewardship communications. 
• Work with colleagues in Alumni Engagement and the Donor Relations, Events Manager, to identify opportunities for cross-working including events both in the UK and internationally to further develop donor relationships with the School. 
• Manage the Stewardship Manager to provide support to the stewardship function and to deliver excellent stewardship crossing a variety of outputs and forms to our broader donor base with less of a focus on the Major and Principal gift cohorts. 

Who we are looking for

• Relevant educational experience.   
• In depth knowledge and demonstrable experience of stewardship and fundraising principles, ideally within a University or Higher-education Institution.  
• Ability to manage multiple internal and external stakeholders.   
• Experience of leading projects.   
• Excellent communication skills with the ability to engage a variety of audiences.   
• Significant experience of software related to own area of specialism, with the ability to build basic models or tools.   
• Sound working knowledge of policies, regulations and legislation in area of specialism.   
• Excellent analytical and problem-solving skills.   
• Financial management experience and commercial acumen.  
• Ability to prioritise and problem solve.  
• Experience in effectively managing external suppliers/contractors. 

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.  

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!  
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution) 
• Free onsite gym and swimming pool 
• Amazing range of professional development to support your career path 
• Enhanced cycle to work scheme 
• Wellbeing offering to support your physical, mental and financial health 
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. 

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.  

Our commitment to driving inclusion and belonging   

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.  

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles. 

London Business School