The Role

After the successful appointment of the Executive Director of Alumni Engagement and as a demonstration of our commitment to our Alumni and their lifelong learning, we are delighted to advertise 4 key new roles within the team. These roles will be critical to broadening our engagement with Alumni and supporting the vision of the school’s ambitious and transformational ‘Forever Forward’ campaign. 

Do you have experience in delivering high quality service in Alumni Engagement? 

We are looking for a Manager Alumni Services & Learning to join the Advancement team on a permanent basis. You will look after all our services provided to our alumni ensuring that our offerings are relevant, accessible, and visible and serve the broad range of our alumni needs. 

This role will promote the access Alumni have to the school’s various resources, and you will track usage and feedback on the school's offerings to ensure quality standards. Working closely as part of the Benefits and Transition team, you will strive to reach as many alumni as possible in a meaningful way. 

Main Responsibilities

• Contribute to the development of engagement plans for our alumni, providing information to enable efficient and effective planning that meets Alumni Engagement objectives.  

• Act as a key liaison for clients and stakeholders to build relationships and promote the school’s offerings within the alumni community 

• Conduct research to identify alumni needs, and plan/deliver subsequent approaches/outreach plans with senior colleagues.  

• Liaise across the teams and other departments to prepare reports to inform review, planning and decision making.  

• Build a network of stakeholders across the school to facilitate improved communication and maintain knowledge of opportunities with alumni, clients, and stakeholders across the school.  

Who we are looking for

• Demonstrable knowledge of business education and/or relevant sector.  

• Excellent alumni and stakeholder experience.  

• Excellent stakeholder engagement skills with experience of managing a broad range of different stakeholders 

• Experience of applying engagement techniques.  

• Good project management skills.  

• Excellent organisational skills and the ability to manage a portfolio of clients and stakeholders.  

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 21.4% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date : 23 May 2023

London Business School