The Role

Do you have outstanding project management skills and a real desire to deliver excellence?

We are looking for an experienced Content Operations Lead to join our outstanding Brand and Marketing team at London Business School. You will lead on the implementation of school-wide brand governance and will scope, build, implement and monitor the Studio Hybrid model that will sit at the heart of the new operating model for the department. This is a new role that works across the School, building strong relationships within the Brand and Marketing team and the wider organisation.

Main Responsibilities

• Work closely with the Head of Creative, Content & Editorial and Heads’ of Marketing (EE, DECC, ADV, RFO) to identify requirements for annual and quarterly planning, scoping resource and capacity requirements for assets & outputs that will be needed across the year. 
• Continue to imbed and utilise the Wrike Workflow management system, driving departmental process improvements and simplification of ways of working. 
• Be responsible for scoping, sourcing and implementing new software for art-working templates and tool-kits that will make-up the Self-Serve Utility. 
• Be responsible for scoping, sourcing and procuring a digital studio/agency for artwork, copy, animation, video production and editing – effectively creating an outsourced studio provision. 
• Be responsible for creating, vetting and maintaining a roster of high-calibre freelance resource for utilisation where required.
• Lead evaluation and reports across resourcing activity to assess utilisation, productivity and balance of work against key performance indicators and overall departmental objectives. 

Who we are looking for

• Bachelor’s degree or equivalent experience. 
• Ability to demonstrate leadership in the project management and/or operations of creative / content resourcing and associated approvals as well as knowledge of the technical processes. 
• An expert leader well versed in brand operational excellence and best practice. 
• Experience managing a high-volume workload with multiple projects and activities happening at any given time. 
• Excellent communication and influencing skills, with the ability to negotiate, collaborate and influence. 
• Ability to scan the horizon, identify industry best practice and translate this into future planning. 

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 21.4% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles

London Business School