The Role

Fixed Term contract until July 2027

Shape the future of student experience: lead quality assurance for a transformational, School‑wide technology programme

The A2A Test Lead will provide programme‑level ownership of quality across multiple delivery waves within the Aware to Admit transformation. You will ensure that every wave is underpinned by a clear, proportionate and risk‑based testing approach, and that integration, data and business process changes are fully validated before release into live operation.

Operating across workstreams rather than within a single sprint team, you will bring structure, clarity and governance to all testing activities – making sure that quality is designed into delivery, not just assessed at the end.

This is a pivotal role, providing independent oversight, challenge and assurance to protect the integrity and outcomes of the A2A programme

Main Responsibilities

• Develop and own the A2A test strategy, standards and governance framework across all workstreams.
• Design risk based test approaches for each wave, covering functional, integration, data, regression and non functional testing.
• Define and agree test plans, entry/exit criteria and acceptance criteria with delivery leads, product owners and business stakeholders.
• Coordinate and support User Acceptance Testing (UAT), ensuring business engagement and clear defect triage and resolution.
• Provide programme level visibility of test progress, quality metrics, defects and risks through high quality reporting and dashboards.
• Assure third party and vendor testing activities, ensuring alignment with LBS standards and programme objectives.
• Champion best practice in test design, automation opportunities and shift left quality across agile and hybrid delivery teams.
• Contribute to go live readiness assessments and post implementation reviews, ensuring lessons learned are captured and applied

Who we are looking for

• Significant experience as a Test Lead or Senior Test Analyst on complex, multi workstream programmes (ideally in higher education, CRM, admissions, student lifecycle or similar transformation).
• Strong background in defining and implementing test strategies, governance and reporting at programme level.
• Proven ability to work across agile and hybrid delivery models, collaborating with product owners, developers, business analysts and business stakeholders.
• Excellent understanding of risk based testing, UAT coordination and non functional assurance.
• Strong communication and influencing skills, with the confidence to challenge constructively and provide clear recommendations.
• A structured, analytical mindset and a commitment to high standards of quality and user experience.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. 

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging  

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

London Business School