The Role

Are you looking for your next challenge in technology administration?

We’re looking for an experienced Technology Support Administrator to help our team deliver a world class technology service to our Executive Education stakeholders both internal and external.

The Technology team supports the development and delivery of outstanding digital learning experiences for participants and clients. It works closely with colleagues across Executive Education and the School to meet these needs and standards. The team also supports the roll out and enhancement of critical business technology systems, such as MSDynamics. 

Please note that due to the nature of the role working patterns are managed on a rota basis between Monday to Sunday based on business needs.

Main Responsibilities

• Input, collate and report on all programmes feedback 
• Collate, produce and distribute reports on EE systems based on user feedback 
• Provide local support and maintenance for users (staff and participants) and development /enhancement support mainly 
• Co-ordinate with programme teams and agree plans for programme build in the LMS 
• Design the course outline template in consultation with Programme teams  
• Manage and co-ordinate the collection of digital materials for each programme from faculty and programme managers 
• Operationally manage the process and build of programme areas in the LMS and ensure that they meet Executive Education minimum level standards and structure. 
• Take necessary steps to convert existing documents into appropriate LMS format where necessary and support the design of digital materials. 
• Define and manage operational processes to populate programme, course and subject areas with relevant information and course materials. 

Who we are looking for

• Practical knowledge of web-development languages (e.g. HTML, CSS, Javascript) 
• Practical design software skills (adobe creative suite, basic video editing, knowledge of comment file formats) 
• Good team player  
• Meticulous attention to detail  
• Ability to work under pressure  
• Proactive troubleshooting and problem-solving skills  
• Able to emphasize with internal and external stakeholder requirements  

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

You will enjoy a generous annual leave, automatic enrolment to a fantastic workplace pension scheme and a free on-site gym and swimming pool. There is also a wide range of professional development opportunities to support your career path.

We’re implementing Smart (hybrid) Working so we’re looking forward to discussing how, where and when you might work best to deliver in this role.

London Business School