The Role

Do you thrive working within a close-knit team?

We are looking for a highly organised, agile and proactive Administrator to join our outstanding team at The Wheeler Institute for Business and Development. As our Team and Operations assistant you will report to the Senior Manager and will be responsible for providing general administrative support to the Wheeler Institute team in the development and delivery of our research, education and outreach initiatives working closely with other members of the team, and other internal and external stakeholders.

Fixed term contract until July 2024

Main Responsibilities

• Delivering projects and events/workshops on time, and to quality standards. 
• Responding in a timely and professional manner to, and resolving enquiries, requests and issues. 
• Ensuring a high-quality support service (accuracy of materials and professionalism in manner) is provided to students, colleagues and stakeholders. 
• Maintaining accuracy and integrity of data in business systems including CRM system (Salesforce), as well as financial and expenses records. 
• Anticipating and maintaining up-to-date diary management. 
• Developing relationships within and outside the team, and receiving positive feedback from all stakeholders. 
• Complying with processes, procedures and standards. 
• Providing ongoing support and independent contributions to process reviews and operational improvements. 

Who we are looking for

• Demonstrated experience supporting projects and coordinating of events  
• Experience working in an education, learning-based or customer-focused organisation 
• Experience in or working knowledge of standard financial management processes. 
• Excellent communication skills (including written) and the ability to address a variety of stakeholders. 
• Demonstrated ability to work collaboratively and in a supporting team environment  
• Identification with the mission and engagement with the initiatives of the Wheeler Institute 
• Demonstrated ability to work under pressure, using own initiative and problem-solving skills. 
• Proactive approach to streamlining operations and identifying ways to create efficiencies in processes. 
• Demonstrated time management skills with the ability to organise and prioritise with a meticulous attention to detail 
• Experience in or working knowledge of CRM systems, such as MS Dynamic, Salesforce and/or Campaign Monitor.  
• Strong experience with the Microsoft Office Suite and working knowledge of the Adobe Suite and Canvas 

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date- 13th October 2023

London Business School