The Role

Are you an Engineer interested in project delivery?

The Technology team at London Business School is looking for an experienced Senior Modern Workplace Engineer to be responsible for project delivery alongside end user and Microsoft 365 tool support and maintenance activity

This is a new role created to work in collaboration with our Infrastructure Architect to design and deliver across our areas of evergreen continuous improvement.

Ideally you will have in-depth knowledge of Intune alongside a good understanding of technical architecture for M365 services and their implementations

Main Responsibilities

• Intune
  • You will be responsible for the design, configuration and build of LBS provided devices. Creation and management of group profiles and policies. You will maintain the current SCCM environment while completing the migration to Intune. You will be responsible for ensuring that installed software is approved and regularly updated. You will have in-depth knowledge of Intune and will automate and streamline device deployment and management.    
• Print services
  • Working with the Infrastructure Architect and stakeholders to assess and design a SAAS printing solution for the School. You will work with the selected 3rd party provider to plan and implement a new evergreen solution.  
• Virtual Machines
  • You will work with the Infrastructure Architect to design scalable, evergreen, virtual desktop solutions to address requirements for students, staff and contractors.  
• M365 Admin
  • You will champion M365 based technology, solutions and services, be customer centric, focused on continually improving customers' experience ensuring safe, simple access to the applications, tools and resources they need.
• Automation
  • You will identify and implement automation for repeatable tasks and actions to improve consistency and efficiency.  
• Troubleshooting
  • You will act as a technical escalation point for the engineers. Assisting with troubleshooting and resolving complex managed device issues. 

Who we are looking for

• Professional qualification or equivalent experience.  
• Experience in creating and maintaining planning, design, and implementation documentation. 
• Experience working directly with customers and stakeholders. 
• Experience managing the delivery of hardware and software rollouts. 
• Experience with Windows Autopilot as a modern OS deployment solution with strong understanding of the mechanics and processes for developing end-to-end provisioning processes through MS Intune including images, software deployment, and patching. 
• Good understanding of technical architecture for M365 services and their implementations. 
• Experience supporting Windows and Mac OS environments. 
• Knowledge of network security practices and anti-virus programs 
• Significant experience of software related to own area of specialism, with the ability to build basic models or tools.  
• Experience in effectively managing external suppliers/contractors. 

Why London Business School

Dynamic. Cosmopolitan. Diverse. You’ll find all the energy of London – its cultural richness and spirit of innovation – right here on the London Business School main campus opposite the glorious Regent’s Park.

We pride ourselves on being an institution that welcomes people from all backgrounds, countries, cultures, identities and orientations

We are creating and nurturing a School where everyone is respected for who they are, and where all can belong and thrive. Being part of our community goes beyond the learning solutions we provide; we strive to create an environment in which everyone feels valued for the unique contributions they bring.

Our purpose is to have a profound impact on the way the world does business, and the way business impacts the world. Therefore, we are united in our commitment to being an inclusive employer and academic institution, attracting diverse talent from across the globe.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 21.4% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

London Business School