The Role

London Business School are looking for a Senior Business Operations Manager to join Degree Education on a permanent basis. Degree Education is responsible for designing, promoting, recruiting for, and delivering London Business School’s portfolio of degree programmes.

The Senior Business Operations Manager will  manage all commercial, financial, contractual, supplier and legal requirements for Degree Education. You will support the Executive Director - Operations, and Director – Business Operations with compliance and regulatory oversight in respect of GDPR, FOI, Subject Access Requests, procurement, supplier, and vendor contract management, and manage the Central Team budget.

Main Responsibilities

• Oversee strategic and tactical projects, wider school projects and ad-hoc internal and external requests.
• Organise and manage key business performance related meetings and be responsible for tracking Central Team Strategic imperatives against KPIs.
• Ensure ongoing operational support for the inclusive of team comms, meetings, and workshops as per business demands.
• Collaborate with multiple stakeholders across the Central Team, Degree Education and Teaching & Learning to develop and track performance against KPIs.

Who we are looking for

• Excellent communication skills with the ability to engage with internal and external stakeholders.
• Proven experience managing a large range of different stakeholders in a complex operational/delivery environment.
• Significant project management experience, with planning and executing skills.
• Sound working knowledge of policies, regulations, and legislation in the areas of specialism, e.g GDPR.
• Ability to define, capture and embed simple and effective processes succinctly.

Why London Business School

London Business School: a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date – 25th March 2024

London Business School