The Role

Are you a Senior Business Analyst who enjoys working across both Agile and Waterfall approaches, being the bridge between the business and the technology function?

London Business School are looking for two permanent Senior Business Analysts to working as part of a Delivery Team. You will be responsible for translating high level design or business requirements into detail specifications and then supporting these specifications as Software Developers, Testers and Application Support team members use them to support the implementation and operation.

You will support discovery, concept, design and implementation phases of technology changes, working closely with business stakeholders to define objectives. The Senior Business Analysts will prepare documentation, making clear recommendations to enable strategic decisions. The postholder will lead on Business Process Management and Optimisation, supporting BAU upgrades always seeking to improve and delivery business value.

Main Responsibilities

• Apply specialist technical knowledge across a range of different areas to deliver required services in line with defined processes.
• Respond to requests from all stakeholders, providing specialist advice to deliver the information and/or understanding they require and provide an excellent service.  
• Partner with relevant area to understand their business goals and provide them with professional or technical advice, sharing expertise and information to support effective decision-making.  
• Process complex data and apply technical knowledge when conducting root cause analysis to identify solutions to complex issues/unique requests from students, colleagues or stakeholders from across the School.  
• Extract data from multiple sources, check its integrity and produce reports for use by management.  
• Use various Analysis techniques to optimise business processes through our digital transformation portfolio.  

Who we are looking for

• Experience using UML.
• Experience in BPMN is desirable.
• Understanding of domain architectures (Business, Application, Data, Technology).
• A professional manner and ability to develop effective working relationships with colleagues, clients and third parties.
• Awareness of current trends in technology (e.g. cloud).
• Good communication skills and the ability to break down technical issues and explain them in layman’s terms.  
• Excellent organisational skills and meticulous attention to detail.  
• Strong analytical and problem solving skills.  
• Positive experience of working within a customer-services orientated environment. 
• Interest in Application or Enterprise Architecture.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer and 6.1% employee contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date – 5^th February 2024

London Business School