The Role

London Business School are looking for a Sales Consultant to join our Digital Learning team, to meet and exceed sales targets for our LBS Online portfolio.

Your main responsibility will be to use your knowledge of the LBS online courses and industry expertise to match individuals to appropriate courses. You'll achieve this by owning your own portfolio, driving the sales process particularly by focusing on consultation calls with prospective candidates.

Main Responsibilities

• Driving the sales process focusing on consultation calls with prospective candidates with the aim to convert to admits onto LBS Online courses. Key deliverable with associated KPI conversion target.
• Developing and managing the sales pipeline by:
  • Converting enquiries into confirmed participants on the courses
  • Consultative phone calls, email, and online meetings with prospective participants
  • Attending school and industry events to meet prospective delegates, gauge interest and promote courses.
• Coordinating with the Delivery Programme Manager (DPMs) for onboarding and course delivery procedures. 
• Collaborating with the Credit Control team to maintain accurate payment records. 

Who we are looking for

• Excellent customer service skills.  
• Experience of working in a customer facing environment.  
• Proven track record of delivering against Key Performance Indicators or metrics.  
• Good communication skills and the ability to address a variety of stakeholders.  
• Sound working knowledge of standard IT packages, systems and/or databases.  
• Experience of software related to own area of specialism.  
• Proactive approach to relationship development with colleagues and stakeholders.
• Good attention to detail.  

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week, typically Tuesday and a Thursday on the teams core anchor days.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing date: 12th June 2025

London Business School