Programme Manager
The Role
Do you thrive in a customer-focused environment in which you can utilise your organisation skills?
London Business School are looking for two Programme Managers to join us in Degree Education. One role will manage the day to day running of the MiM/GMiM and MAM Programme, the second postholder the MFA Programme. You will be responsible for contributing to the delivery of an exceptional programme experience, for all aspects of stream management for 90-110 students, and implementing new initiatives to enhance the overall programme experience.
Please note the MiM/MAM Programme Manager role is a 12-month fixed term contract. The MFA Programme Manager role is a fixed term contract until November 2025.
Main Responsibilities
- Proactively contribute to the implementation of an all-encompassing learning experience for our students by supporting the Programme Director and the Senior Managers in enhancing the individual components of this experience.
- Provide support to the Senior Managers in taking ownership of programme elements, in particular: student comms and briefings, elective checks and comms, away days, student representatives, and support cross-programme activities as required.
- Provide outstanding service to all MiM/GMiM/MAM students and ensure the smooth running of the programme.
- Manage a stream of students within the cohort, developing student relationships, providing pastoral support, monitoring attendance & study group progress and conducting student academic progression meetings.
Who we are looking for
- Excellent written and verbal communication skills and able to collaborate effectively.
- Excellent interpersonal and stakeholder engagement skills with experience of managing a large range of different stakeholders.
- Proven organisational abilities with excellent forward-planning & time management skills and meticulous attention to detail.
- Commitment to excellence, customer orientation and service.
- High degree of motivation, drive and energy.
- A team player, but also a self-starter able to operate independently.
- A “people person” whose competence and leadership skills generate trust, confidence and respect from both students and colleagues.
- Ability to work under pressure and sustain a high level of professionalism during the busiest times.
- International experience or outlook and understanding of cultural diversity.
- Demonstrable knowledge of business education and/or relevant sector.
- Willingness to work on some weekends and evenings/travel.
Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
- Generous annual leave of 27 days plus extra between Christmas and New Year
- Generous pension package,14.5% employer and 6.1% employee contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days volunteering leave or parent /carer emergency leave
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing Date - 6th February 2024
London Business School