The Role

Are you passionate about delivering an exceptional student experience?

The Executive MBA programmes span London and Dubai. This challenging programme is designed for mid-senior career, working professionals with 8 or more years of work experience. There are two intakes each year, in January and September, with students beginning their journey in London at Orientation and then continuing the programme on their respective campuses.

The Programme Administrator will contribute to the delivery of a high quality experience for our students by providing effective administrative support as a member of the programme office team. You will offer a professional, accurate and timely service to all our clients (students, faculty and colleagues) and will generate ideas for continuing improvement and innovation. The post holder will be required to work across EMBA streams, and assist with administration. 

Main Responsibilities

• Maintain up to date knowledge of all aspects of the Degree Programmes offered at London Business School.
• Provide a first point of contact service to students and other stakeholders, addressing queries or escalating as required to ensure an effective resolution.
• Coordinate the logistics of Orientation, core class weekends, block week exchange and congregation as directed by the Programme Managers and Senior Programme Manager.
• Assist programme managers with class reps’ elections, communications, and facilitate event if required.
• Efficiently coordinate events and activities such as Capstone, Orientation, Alumni Dinners and Congregation.
• Coordinate all areas of course administration including organising nameplates, badges, business cards, room bookings, catering and events.
• Liaise across the School to ensure efficient information exchange and the smooth delivery of activities enabling an excellent student experience.

Who we are looking for

• Educated to degree level or equivalent.
• Administrative experience, preferably in a Higher Education environment.
• Commitment to providing an outstanding level of customer service.
• Excellent written communication and interpersonal skills and the ability to work with a variety of stakeholders.
• Sound knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.
• Excellent attention to detail and good time management skills.
• Good team working skills and the ability to work collaboratively.
• Experience in standard financial management processes.
• Willing to work some evenings and weekends.

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date- 1st November 2023

London Business School