The Role

Can you provide great customer service?

Join us as a Porter to provide support to the whole school community. Provide day-to-day support and upkeep for all areas of our School, including room set ups, office moves, potential driving duties, post rounds and processing all aspects of mail and deliveries. 

Main Responsibilities

• Well defined, clearly communicated and executed strategies and/or plans for area of work.
• Trusted adviser relationships developed with clients and stakeholders.
•  Excellent client and stakeholder feedback.
•  Smooth operation of reporting cycle in own area producing highly-accurate data which informs decision-making.
• Contribution to cross-School initiatives.
• High-quality work delivered by contractors and agencies.
• Accurate budgets developed, no overspend and value for money demonstrated.
• Contribution to continuous improvement in School rankings.
• Highly customer focussed, reliable, flexible and committed to quality service
• Able to work shifts including weekends if required
• Pragmatic, problem-solving approach to work

Who we are looking for

• Knowledge/Qualifications/Skills/Experience required
• Secondary school educated
• Good communication skills both written and verbal
•  Some experience on the latest Mail Sort technology and equipment is preferred
•  Basic knowledge of Health and Safety Regulations, including Manual Handling regulations preferred
•  Experience or Qualification in working in a customer service environment
•  Ability to work under pressure; and use own initiative
•  Good team-working skills

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool!
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date- 28th November 2022

London Business School