Operations Team Supervisor
The Role
Can you provide great customer service?
We are looking for someone to join us as a Operations Supervisor to provide support to the whole school community. Within this role will you be providing day-to-day support to staff, especially being one of the main contacts for the porters, caterers and maintenance teams, whilst also being responsible for the upkeep for all areas of the School. You will also be supporting office moves and projects across the Campus Services and Estates team.
Main Responsibilities
- Delivery of high-quality service in area of specialism.
- Area/team compliance with necessary regulations/processes.
- Production of high-quality reports, with the identification of trends and issues.
- Timely and robust onboarding of contractors.
- Projects delivered on time, on budget and to quality standards and targets.
- Development of relationships within and outside the team, and positive feedback from colleagues.
- Improvements to processes and procedures in own area of specialism.
- Up-to-date and accurate financial information for own service area.
Who we are looking for
- Some experience on the latest Mail Sort technology and equipment is preferred
- Basic knowledge of Health and Safety Regulations, including Manual Handling regulations preferred
- Good communication skills and the ability to break down technical issues and explain them in layman’s terms.
- Experience of using software related to own area of specialism to extract, analyse and report on data.
- Excellent organisational skills and meticulous attention to detail.
- Strong problem solving skills.
- Positive experience of working within a customer-services orientated environment.
Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
What you can expect from us
- Generous annual leave of 27 days PLUS extra between Christmas and New Year!
- Automatic enrolment to a fantastic workplace pension scheme
- Free onsite gym and swimming pool!
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days volunteering leave or parent /carer emergency leave
All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.
Closing Date- 10th July 2023
London Business School
