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Operations Support Manager

Please Note: The application deadline for this job has now passed.

The Role

Do you thrive in versatile environment which allows you to build great rapport?

Join our busy Degree Education and Career centre as our Operations Support Manager and manage a range of responsibilities including staff events and staff orientations, procurement, information management and business partner engagement. Another big part of this role is to maintain and build partnerships with a large group of stakeholders within the team and across the wider school.

12 month fixed term contract

 

Main Responsibilities

  • All core tasks, projects and objectives delivered to a high quality and agreed timeframes
  • Evidence of embracing new ideas and using insights and data to continuously improve business outcomes
  • Adherence to compliance requirements
  • Evidence of employing change management best practice to role model behaviours and support colleagues through change
  • Evidence of an in-depth understanding and knowledge of how this role supports the School’s objectives
  • Evidence of working collaboratively with colleagues and stakeholders to build supportive, trusting and professional relationships with people across the LBS community, whilst having the confidence to challenge assumptions in a respectful yet constructive way
  • Evidence of a continuous learning approach to the role, taking responsibility for learning, proactively keeping knowledge and skills current, and sharing learning to help build capability for all
  • Evidence of effectively promoting the Central Team and the value we deliver to colleagues, and stakeholders

Who we are looking for

  • Bachelor’s degree or equivalent experience
  • This may be supported be a specialist qualification
  • Excellent communication skills with ability to engage a variety of audiences
  • Excellent organisational skills and meticulous attention to detail
  • Excellent analytical and problem-solving skills
  • Ability to manage multiple internal and external stakeholders
  • Excellent project and change management skills with ability to prioritise
  • Experience of using software related to own area of specialism to extract, analyse and report on data
  • Experience in budget management
  • Experience in effectively managing external suppliers/contractors
  • Positive experience of working within a customer-services orientated environment

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

  • Generous annual leave of 27 days PLUS extra between Christmas and New Year!
  • Generous pension package, 21.4% employer contribution (in return for employee enrolment and contribution)
  • Free onsite gym and swimming pool
  • Amazing range of professional development to support your career path
  • Enhanced cycle to work scheme
  • Wellbeing offering to support your physical, mental and financial health
  • Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing date: 9th December 2022

London Business School

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