IT Support Manager
The Role
(6 Month Fixed-Term Contract)
Can you keep us switched on?
At London Business School, we provide world-class education services to some of our industry’s leading minds, present and future. Our IT team are one of our driving forces, keeping us switched on, plugged in and linked up. Now, we’re looking for a managerial expert who can supercharge those efforts.
Can you guide your team to deliver a top-quality service?
In this role you will support our technologists as we deliver key projects and daily workloads. Coordinating, engaging, advising and activating – you’ll cover the diverse range of responsibilities that come with an agile and quick-thinking team.
Main Responsibilities
That includes:
• Ensuring customer experience is at the forefront of the service delivered
• Maintaining and growing the capability and productivity of our staff
• Managing and coordinating available resources
• Communicating and collaborating with senior stakeholders
• Acting as a key contact for our team
Share our knowledge
We generate research and ideas that have a real, lasting influence on people, businesses and markets around the world. To do that, we have to make sure we’ve got the talent, the tools and the infrastructure to share our thinking globally. Here, you will help ensure we put the technology and team in place to deliver on that vision. This is an opportunity to solve problems and promote progress, at the heart of a leading education institution.
Who we are looking for
• Operational knowledge and experience in an IT environment, in an interim role
• A very good technical understanding of desktop computing and audio visual environments
• Proven ability to negotiate and influence decisions, build relationships with stakeholders in a short timeframe
• Ability to take ownership of issues, tasks and see them through to resolution
• Budget and portfolio management experience
Be part of an international network
We’re a global institution: 94% of our students and 86% of our faculty members are international, with our staff also representing 51 nationalities. Together, we’re bringing together a variety of widespread perspectives that help us have a profound impact on the way the world does business. Based in London’s Regent’s Park, this is an opportunity to work in one of the world’s most important financial, entrepreneurial and cultural centres.
Why London Business School
Benefits We Offer
As an employee at London Business School you will enjoy a generous holiday entitlement, on site swimming pool, sauna and gym, automatic enrolment to the Universities Superannuation Scheme (a defined benefit workplace pension scheme) and season ticket loan facility. There is also a wide range of professional development opportunities to support your career path.
What you can expect from us
Our vision is to have a profound impact on the way the world does business. This can only be achieved through our people; with 93% of our staff saying they are proud to work here and being consistently ranked among the best in the world for our MBA, global Executive MBA and Masters in Finance programmes you will have an opportunity to be part of this journey.
London Business School