The Role

London Business School are looking for an Engagement Manager to join us on a permanent basis. The Engagement Manager is responsible for the operational delivery of engagement activities related to our Graduate Masters Degree Portfolio (Masters in Management, Global Masters in Management, Masters in Financial Analysis and Masters in Analytics & Management.

Guided and supported by the Senior Engagement Lead and working alongside the Engagement Coordinator, the Engagement Manager will become an audience expert and valued partner to their Recruitment & Admissions portfolio team.

Main Responsibilities

• Engagement activities include virtual and in person events, third party events and fairs, email campaigns, partner relationships and blog management.
• Leads detailed planning process to schedule events and digital communications and agree content/themes in collaboration with Associate Director Engagement, Senior Engagement Lead and R&A stakeholders.
• Attends on-campus and London events to manage the smooth setup and running.
• Design and compose email communications for the portfolio in collaboration with Recruitment and Admissions stakeholders.

Who we are looking for

• Experience in digital comms and events
• Excellent organisational skills and the ability to manage a portfolio of clients and stakeholders
• Excellent stakeholder engagement skills with experience of managing a large range of different stakeholders
• Excellent attention to detail with strong multitasking skills
• Strong project management skills
• Experience using Microsoft Office and Zoom
• Experience using Click Dimensions/other email platform
• Experience using Microsoft Dynamics/other CRM
• Experience of applying sales/ engagement/conversion techniques

Why London Business School

London Business School: a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing Date – 20th March 2024

London Business School