The Role

London Business School require a new Client Relationship Manager to join our Executive Education team, due to the growth we are experiencing across the sector.

Executive Education designs and delivers impactful learning solutions for organisations, that enable their people and teams to take action, transform and grow themselves and their business. This includes an extensive portfolio of in person, blended and online programme titles delivered from our campuses in London and Dubai and customized blended programmes delivered around the world. Programmes are targeted at middle and senior executives, as well as high potential early careers and board level directors.  

You will be based in our Open Sales team with a focus on driving profitable revenue growth through B2C and B2B relationships. With a main responsibility for the conversion of B2C clients.

Main Responsibilities

• Develop tactical recruitment/revenue /account/engagement plans for own area and lead their implementation to support the achievement of revenue /engagement targets.  
• Build and develop lasting relationships with current and prospective clients and stakeholders to meet revenue/engagement targets and establish new long term opportunities.  
• Proactively utilise relationship management skills and London Business School knowledge to make connections and spot opportunities to achieve and exceed revenue or engagement targets.  
• Use systems and data to track sales/conversion/engagement levels and use this information to make decisions regarding current and planned initiatives.  

Who we are looking for

• Experience in B2B sales, account strategy management & client recruitment or equivalent areas of expertise. 
• Excellent communication skills with the ability to engage a variety of audiences.  
• Significant experience of software related to own area of specialism, with the ability to build basic models or tools.  
• Sound working knowledge of policies, regulations and legislation in area of specialism.  
• Excellent analytical and problem solving skills.  
• Ability to manage multiple internal and external stakeholders.  
• Ability to prioritize and focus on material issues.  
• In-depth knowledge of business education/specialist area.  
• Experience of leading projects.  
• Experience in effectively managing external suppliers/contractors. 
• Financial management experience and commercial acumen. 

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 21.4% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing date 26th January 2024

London Business School