The Role

Play a visible role in strengthening one of the world’s most influential alumni communities

London Business School require an Alumni Volunteer Lead to join us on a permanent basis.

As Alumni Volunteers Lead, you will be responsible for the strategic development, management and stewardship of key volunteer networks across the School. You will build and maintain strong relationships with our most active volunteers—such as Alumni Council members, Alumni Class Volunteers, Alumni Club Leaders and Regional Advisory Boards—and ensure volunteers feel valued, supported and connected to the School’s goals.

Leading a small team, you will deliver an overarching programme of activity for the volunteer network, using a data-driven and stakeholder-led approach to strengthen volunteer engagement, retention and growth.

Main Responsibilities

• Lead the strategy and delivery of LBS’s alumni volunteer programme, aligned with Advancement and School priorities.
• Build and steward strong relationships with senior alumni volunteers across multiple networks and geographies.
• Develop and implement plans to increase volunteer engagement, retention and recruitment, ensuring mutually beneficial outcomes.
• Partner closely with colleagues across Advancement and the wider School to connect volunteers to meaningful opportunities and initiatives.
• Use insight and data to evaluate activity, identify trends, and continuously improve the volunteer experience.
• Line manage and develop a team of 3, creating a supportive, high-performing and collaborative environment.
• Represent the volunteer programme internally and externally, raising awareness of volunteer impact and contribution.

Who we are looking for

• Excellent communication and interpersonal skills, with the ability to build trusted relationships at senior level.
• Strong capability in negotiation, networking and influencing.
• Experience in a relationship-based environment (e.g., alumni engagement, membership organisations, stakeholder management, customer/client engagement, volunteering programmes).
• A strategic mindset—able to scan the horizon, understand best practice, and translate this into practical plans.
• Proven financial management and budget experience.
• Experience leading a team in a senior role (or strong evidence of leadership capability)

Why London Business School

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. 

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Our commitment to driving inclusion and belonging  

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

London Business School